Caravan Holiday Park Accreditation Program

Committed To Better Consumer Outcomes

Stay at a caravan / holiday park knowing they are committed to better consumer outcomes. 

Travellers can be confident when they stay at an ‘Accredited / Caravan Holiday Park’ that they will experience a park operator who is: 

• Committed to providing you with a high level of service; 
• Adhering to stringent security and safety measures, keeping you safer and secure; 
• Abiding by a code of conduct for customer service, complaints handling and general feedback; 
• Implementing sustainable business practices to help protect our environment; and 
• Employing highly trained staff who are dedicated to providing the best customer outcomes. 

Caravan / holiday parks are required to prove adherence to a range of business procedures and safety requirements prior to being granted accreditation and renew their accreditation annually along with supplying answers to an annual checklist of compliance.  The Association also provides regular education of matters of safety and regulatory change and undertakes physical visits of accredited properties to observe and inspect business processes and paperwork against the accreditation criteria. 

So, when looking to book your next caravan holiday park stay, look for the ‘Key’!! 

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